FedEx Refreshes Web Tracking Tools.

fedex.com Introduces New Advancements

To Online Tracking Tools, Updates FedEx Desktop Application

MEMPHIS, Tenn. -- FedEx Corp. (NYSE: FDX) has launched new, state-of-the-art tracking technologies to provide customers with real-time visibility to shipment status via web, desktop or mobile device
Available globally in 26 languages, the new tracking experience includes a shipment progression graphic enabling users to get tracking information. Users now have the ability to view tracking results based on different time zones, order of shipment events and weight conventions. Tracking numbers can also be saved, eliminating the need to re-enter data for subsequent tracks.

"We know that FedEx customers want more clarity about the status of their shipments and the ability to view tracking results based on individual preferences," said Mark Colombo, senior vice president, FedEx Digital Access Marketing, FedEx Services. "The quality and breadth of our shipment visibility services continue to be critically important to customers."

FedEx Tracking . . . Designed for the Customer

FedEx offers a full suite of shipment visibility tools designed with the user in mind. FedEx research shows that customers' roles and work habits directly influence how they want to view and monitor their shipment status.

* General Consumers/Small Businesses and Recipients: Fedex.com tracking primarily serves these users. On an average day, www.fedex.com handles more than 6 million tracking requests, a majority of which are initiated by recipients.

* Transportation Professionals: FedEx has found that transportation professionals need sophisticated tracking tools with robust shipment search capabilities, data filtering, and automatic information refreshes. The advanced tracking capability within My FedEx uses Adobe Flex technology to provide users with a consolidated view of inbound, outbound and third-party shipments.

* Small Business Managers/Multi-Taskers: Customers who handle multiple business functions rely on FedEx Desktop to monitor shipment status quickly and easily from their computer desktop. Using Adobe Air technology, FedEx Desktop provides customers the benefit of working offline and having real-time shipment updates pushed to their desktop.

* Mobile Professionals: Constantly on the go, these users require the same level of shipment information as others, but on their mobile device. FedEx Mobile directly addresses their needs, hosting more than 20,000 users daily with access to tracking information along with the ability to create shipping labels, check rates, and find the nearest FedEx Office or FedEx Express drop-off location.